With 18 years in the e-commerce domain, BrightSword will help you personalize the customer experience by aligning digital sales, marketing, and customer service.
CRM/E-Commerce
Most Detailed Functional Portrait and Ready-to-Use Architecture
Drive engagement across channels of choice
- Engage contextually with customers across email, SMS, WhatsApp, and chat
- Promote your products using live chat and chatbots
- Segment your audience based on their behavior and personalize interactions to convert faster
Customize your CRM in minutes with one-click integration
- Upsell and cross-sell with 15+ pre-built Playbooks
- Segment customers based on custom events like cart abandonment, first-time visitors, and more
- Boost sales and improve conversions with store performance insights
Build relationships at scale with conversational marketing
- Have meaningful conversations using chatbots to personally engage visitors on your website
- Support customers in real-time with 1:1 live chat and 24/7 through chatbots
- Gain complete insight into customer interactions with your brand
Call Us for More..
+65 8366 0200
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